How We Keep Your Data Safe

    RV Finder Pty Ltd
    ABN: TBC
    Website: rvfinder.com.au
    Effective Date: 13th July 2025

    1. Our Commitment
    At RV Finder Pty Ltd, we take your privacy and data security seriously. We’re committed to handling your personal information responsibly and protecting it using industry-standard tools and processes, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    2. Where and How Your Data is Stored
    We store your data securely using trusted cloud services, including:

    • Amazon Web Services (AWS) — for our website backend
    • Monday.com — for internal lead tracking
    • Google Workspace — for contact management and limited support tasks

    Access to these systems is restricted to authorised team members based on their role.

    3. What We’re Doing to Keep It Safe
    We have implemented and are continuing to roll out the following safeguards:

    • Role-based access controls — only relevant team members can view or manage data
    • Planned SSL (HTTPS) encryption — to secure data transmission from your browser to our site
    • Two-factor authentication (2FA) — for administrative access to critical systems
    • Audit logging — to track access and changes to sensitive data
    • Regular reviews — to evaluate system access and data handling practices

    4. Who We Share Data With
    We only share your information with third parties directly related to your enquiry, including:

    • RV and caravan manufacturers
    • Dealerships
    • Finance and insurance brokers

    These partners are instructed to use your data only for relevant contact and services — never for unrelated marketing.

    5. In the Event of a Breach
    While no system is immune to risk, we’re currently developing a Data Breach Response Plan to ensure we’re ready to act. If a breach occurs that is likely to result in serious harm, we will:

    • Notify affected individuals promptly
    • Report the breach to the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) Scheme
    • Take urgent action to prevent further impact

    6. Your Rights and Contact Options
    You have the right to:

    • Request a copy of the information we hold about you
    • Ask us to correct inaccurate or outdated information
    • Withdraw your consent for data sharing

    Contact us anytime at hello@rvfinder.com.au to make a request or ask a question.

    7. Ongoing Improvements
    We regularly review our data practices and aim to exceed industry expectations when it comes to keeping your information secure.

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