Privacy Policy

    RV Finder Pty Ltd
    ABN: TBC
    Website: rvfinder.com.au
    Effective Date: 13th July 2025

    1. Overview
    This Privacy Policy outlines how RV Finder Pty Ltd (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    2. What Personal Information We Collect
    We may collect the following personal information:

    • Full name
    • Email address
    • Phone number
    • RV/caravan preferences
    • Responses to our “Rover” questionnaire
    • Optional tick-box flags for finance or insurance interest

    We may also collect technical data (e.g. IP address, browser type).

    3. How We Collect Information
    We collect personal information via:

    • Online forms (including the “Rover” tool)
    • Email interactions
    • Future use of cookies and analytics tools

    4. Why We Collect Personal Information
    We collect your personal data to:

    • Match you with relevant RV, finance, or insurance providers
    • Provide a better website experience
    • Refer you to third-party partners
    • Communicate with you regarding your inquiry
    • Meet legal obligations

    5. Disclosure of Personal Information
    We may disclose your data to:

    • RV and caravan manufacturers
    • Dealerships
    • Finance brokers
    • Insurance providers

    We do not sell or share your data outside of these uses.

    6. Data Storage and Security
    Your information is stored securely in:

    • Amazon Web Services (AWS)
    • Monday.com
    • Google Sheets

    Access is restricted to authorised personnel. We use SSL encryption (HTTPS) for form security.

    7. Overseas Disclosure
    Where data is stored outside Australia (e.g. on AWS), we will take reasonable steps to ensure compliance with APP 8.

    8. Access and Correction
    You may request access to or correction of your personal data at any time by emailing hello@rvfinder.com.au.

    9. Marketing and Consent
    By using our site and completing forms, you consent to:

    • Being contacted by relevant third-party providers
    • Receiving marketing offers related to your RV or finance preferences

    You can withdraw consent at any time.

    10. Data Breaches
    We have developed a Data Breach Response Plan. If a notifiable breach occurs, we will comply with the Notifiable Data Breaches (NDB) Scheme and notify affected users and the OAIC (Office of the Australian Information Commissioner).

    11. Complaints
    If you believe your privacy has been breached, email hello@rvfinder.com.au. You may also lodge a complaint with the OAIC.

    12. Changes to this Policy
    We may update this policy from time to time. Changes will be published on our website.

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