New Design Caravans

New Design Caravans, based in Epping, Victoria, Australia, is a manufacturer renowned for producing Australian-made caravans that blend luxurious interiors with rugged exteriors. They offer a diverse range of models, including off-road and semi-off-road options, catering to various traveller needs. The company prides itself on using high-quality materials and providing a substantial number of standard inclusions in their caravans.

Customer feedback for New Design Caravans is predominantly positive. Clients frequently commend the company's exceptional customer service, with many highlighting the team's willingness to go above and beyond to ensure satisfaction. For instance, one customer noted that the staff made purchasing a caravan an "extremely enjoyable, stress-free experience."

The build quality of New Design Caravans is also a common point of praise. Customers have described the caravans as "second to none," appreciating the combination of durability and aesthetic appeal. One reviewer expressed their satisfaction with their new Family Trekker 23ft, stating they "absolutely love" their caravan.

While the majority of reviews are positive, there are a few critical comments. Some customers have expressed concerns about the quality of display models at certain dealerships, noting issues such as broken windows and signs of neglect. Additionally, there have been mentions of dissatisfaction with the chassis quality, with one reviewer referring to it as "Chinese chassis."

In summary, New Design Caravans is a reputable manufacturer offering a range of caravans that combine luxury with durability. The company is praised for its excellent customer service and high-quality builds. However, potential buyers should be aware of occasional concerns regarding the condition of display models and the quality of certain components. Prospective customers are advised to thoroughly inspect any caravan before purchase to ensure it meets their expectations.